For dental, chiropractic, PT, salons & spas
Fill every chair. Even the ones that no-show.
Your AI workforce confirms appointments, fills cancellations from the waitlist within minutes, answers insurance questions, and runs your recall program — so you can do the work only a licensed clinician can do.
The math of your industry.
$150K
annual revenue the average practice loses to no-shows and unfilled slots
31%
of inbound new-patient calls go to voicemail and never get returned
67%
of patients past due for recall never get a personalized follow-up
The ROI for your business
What Sentica is worth to you.
An actual runbook
The 'fill the 2:30 slot' runbook.
When a patient cancels less than 24 hours out, Ava works the waitlist before you can finish your coffee.
{
"trigger": "appointment_cancelled_under_24h",
"agent": "ava",
"autonomy": "execute",
"steps": [
{
"step": 1,
"action": "identify_compatible_waitlist",
"criteria": ["same_provider_type", "lives_within_15min", "compatible_insurance"]
},
{
"step": 2,
"action": "send_sms_blast",
"limit": "first_5_matches",
"script": "Hi {{first_name}}, this is {{practice}}. We just had a 2:30 PM slot open today. Reply YES to grab it (first reply wins)."
},
{
"step": 3,
"action": "first_yes_wins",
"confirm_via": "sms",
"send_to_others": "Slot filled. We'll text the next opening."
},
{
"step": 4,
"action": "update_practice_management_system",
"tool": "dentrix"
},
{
"step": 5,
"action": "verify_insurance_eligibility",
"before": "appointment_minus_2h"
}
],
"escalate_if": "no_yes_within_30min"
}Your core team
The agents that matter most for Health & Wellness.
- Answers every call, including new patient inquiries
- Books, reschedules, and confirms appointments
- Works the waitlist for last-minute cancellations
- Handles insurance verification questions
- HIPAA-compliant call handling
- Runs your recall program (6-month checkups, etc.)
- Sends personalized treatment-plan follow-ups
- Responds to every Google + Yelp review
- Publishes patient-education content
- Runs targeted reactivation campaigns
- Tracks production by provider and case acceptance
- Sends statements and chases insurance
- Reconciles bank deposits daily
- Forecasts cash and flags slow weeks
- Generates your morning huddle briefing
- Recruits hygienists, RDAs, front desk
- Schedules interviews around the clinical day
- Tracks credentialing and CE deadlines
- Runs payroll and PTO tracking
Design Partner · Private Beta
"Ava has filled 14 cancellations in our first month. That's $14,000 of chair time we used to lose. I haven't called a patient to reschedule in six weeks."
Practice owner, multi-op dental practice on the East Coast · Sentica design partner since Q1
Anonymized at the partner's request. Verified results, real business.
Questions from Health & Wellness owners.
Is Sentica HIPAA-compliant?+
Phase 3 of our roadmap includes a HIPAA-ready tier with full BAAs, PHI isolation, and audit-grade logging. We're onboarding healthcare design partners now under signed BAAs.
Does it work with my PMS (Dentrix, Open Dental, Eaglesoft, ChiroTouch)?+
We integrate with the major practice management systems via official APIs where available, and via browser automation where not. Your AI workforce reads and writes to your PMS exactly the way a front desk employee would.
Can Ava actually understand insurance questions?+
She handles eligibility verification, common coverage questions, and explanation-of-benefits clarifications inside the rules you set. For specialty appeals or complex coordination of benefits, she queues to your office manager.
What about the patient experience — do they hate AI receptionists?+
In our design partner data, patient satisfaction with appointment scheduling went up, not down. Patients hate being on hold. They love that Ava answers on ring one, knows their history, and never sounds rushed.
See your version of this.
A 30-minute demo, configured for a Health & Wellness business like yours.
Book a Health & Wellness demo