Meet your workforce.

What I do every day

Closed-loop capabilities

• Answers inbound calls 24/7 in natural voice
• Identifies returning customers automatically
• Qualifies inquiries per business logic
• Books appointments directly to calendar
• Quotes from approved list and applies rules
• Collects deposits via Stripe securely
• Detects emergencies and pages on-call tech
• Handles after-hours per specific policy
• Sends SMS/email confirmations
• Answers FAQs accurately

Policies I follow

{
  "agent": "ava",
  "mode": "autonomous",
  "limits": {
    "max_discount_pct": 15,
    "max_quote_without_approval": 5000,
    "after_hours_surcharge_pct": 25
  },
  "behavior": {
    "tone": "professional_warm",
    "escalate_on_frustration": true
  }
}

Tools I work with

When I escalate

What I do every day

Closed-loop capabilities

• Scores and prioritizes inbound leads
• Sends personalized follow-ups continuously
• Responds to online reviews in minutes
• Sends proposals within policy ceilings
• Closes inbound deals via email/chat
• Writes and publishes SEO blog content
• Posts to all social media channels
• Sends email/SMS marketing campaigns
• Updates Google Business Profile
• Builds and refines custom CRM

Policies I follow

{
  "agent": "lisa",
  "mode": "autonomous",
  "limits": {
    "max_ad_spend_daily": 500,
    "max_discount_pct": 20,
    "max_emails_per_lead": 5
  },
  "behavior": {
    "tone": "persuasive",
    "pause_on_negative_sentiment": true
  }
}

Tools I work with

When I escalate

What I do every day

Closed-loop capabilities

• Sends invoices the moment a job is complete
• Sends personalized past-due reminders
• Pays recurring vendor invoices
• Reconciles every bank transaction daily
• Tracks inventory and reorders supplies
• Dispatches jobs based on location/skills
• Generates daily morning briefings
• Produces weekly/monthly financial reports
• Flags cash flow problems 2 weeks out
• Tracks tax deadlines

Policies I follow

{
  "agent": "sam",
  "mode": "autonomous",
  "limits": {
    "max_vendor_payment": 10000,
    "invoice_net_terms": 30,
    "inventory_reorder_point": 20
  },
  "behavior": {
    "tone": "direct_professional",
    "escalate_unrecognized_tx": true
  }
}

Tools I work with

When I escalate

What I do every day

Closed-loop capabilities

• Provisions accounts for new employees
• Deprovisions access immediately on exit
• Manages all SaaS subscriptions & seats
• Answers internal helpdesk tickets
• Resets passwords and recovers accounts
• Manages website hosting and uptime
• Manages domains and DNS
• Tracks all company devices
• Schedules updates and patches
• Enforces MFA across all tools

Policies I follow

{
  "agent": "theo",
  "mode": "autonomous",
  "limits": {
    "max_saas_spend_monthly": 2000,
    "require_mfa": true,
    "auto_patch_severity": "high"
  },
  "behavior": {
    "tone": "technical",
    "escalate_breach_attempts": true
  }
}

Tools I work with

When I escalate

What I do every day

Closed-loop capabilities

• Writes and posts job ads
• Screens applicants against criteria
• Schedules interviews directly
• Sends offer letters and onboarding docs
• Coordinates IT provisioning with Theo
• Runs payroll within approved amounts
• Tracks PTO and approves within policy
• Manages compliance training
• Maintains employee directory
• Answers routine HR questions

Policies I follow

{
  "agent": "nora",
  "mode": "autonomous",
  "limits": {
    "max_salary_offer": 85000,
    "max_pto_days": 15,
    "interview_slots_per_day": 4
  },
  "behavior": {
    "tone": "empathetic_professional",
    "escalate_harassment_claims": true
  }
}

Tools I work with

When I escalate

What I do every day

Closed-loop capabilities

• Manages inventory in real time
• Processes incoming orders and fulfillment
• Handles returns and refunds per policy
• Responds to customer service tickets
• Updates product descriptions and photos
• Runs promotions and discount campaigns
• Manages shipping labels and tracking
• Coordinates with suppliers on reorders
• Tracks unit economics per product
• Generates daily store reports

Policies I follow

{
  "agent": "ruby",
  "mode": "autonomous",
  "limits": {
    "max_refund_amount": 500,
    "return_window_days": 30,
    "low_stock_alert_threshold": 10
  },
  "behavior": {
    "tone": "helpful_friendly",
    "flag_suspected_fraud": true
  }
}

Tools I work with

When I escalate

What I do every day

Closed-loop capabilities

• Generates contracts from templates
• Tracks compliance deadlines
• Maintains legal document vault
• Responds to routine legal inquiries
• Monitors regulation changes
• Drafts NDAs, MSAs, and SOWs
• Manages data privacy compliance
• Coordinates with outside counsel

Policies I follow

{
  "agent": "claire",
  "mode": "draft_for_review",
  "limits": {
    "max_liability_cap": 1000000,
    "standard_nda_only": true
  },
  "behavior": {
    "tone": "formal_legal",
    "escalate_non_standard_terms": true
  }
}

Tools I work with

When I escalate